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Do Not Share My Personal Information

Your privacy choices and data protection rights

Opt Out of Data Sharing

Exercise your right to limit the use and sharing of your personal information for targeted advertising and analytics.

Submit a privacy request via Support

Your Privacy Choices

Under applicable data protection laws, including CCPA and GDPR, you have the right to opt out of the "sale" or "sharing" of your personal information. Tix does not sell your personal information to third parties. However, we may share certain data with partners for analytics and advertising purposes, which may be considered a "sale" or "sharing" under California law.

How to Exercise Your Rights

You can exercise your privacy rights at any time. To opt out of data sharing, toggle the preference below. You may also submit a request to access, delete, or correct your personal data by contacting our support team. We will respond to verified requests within 30 days.

Information We Collect

We collect information you provide directly (name, email, payment details), usage data (browsing activity, event preferences), and device information (IP address, browser type). Payment information is processed securely through Stripe and is not stored on our servers.

How We Use Your Information

We use your data to process transactions, deliver tickets, communicate about events, improve our services, and comply with legal obligations. With your consent, we may also use your data for personalized recommendations and marketing.

Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services. Transaction records are retained for 7 years for legal and tax purposes. You may request deletion of your account data at any time, subject to legal retention requirements.

Third-Party Services

We use third-party services including Stripe (payments), Google Analytics (usage data), and email providers. These services have their own privacy policies. We do not share your personal information with third parties for their own marketing purposes.

Children's Privacy

Our Service is not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us for immediate removal.

Cookie Preferences

Manage tracking cookies in your browser settings.

Marketing Opt-Out

Unsubscribe from any marketing email.

Data Deletion

Request full deletion of your account data.